Frequently Asked Questions L & I Towing and Recovery
Your trusted towing partner in Omaha and Council Bluffs for over 11 years — fast, friendly, and affordable service for vehicles of all sizes
If you find yourself locked out of your vehicle in Omaha, NE or the surrounding areas, give L & I Towing and Recovery a call. We offer lockout services as part of our roadside assistance and can get you back in your car quickly and safely.
We can tow a wide variety of vehicles, including cars, trucks, SUVs, motorcycles, and even some small equipment. Give us a call with details about your vehicle, and we can discuss your specific towing needs.
We provide roadside assistance to Omaha, NE and the surrounding areas. Please call us to confirm we service your specific location.
Yes, we will tow your vehicle to any location you request, whether it’s a mechanic, repair shop, or another address. Just let us know where you need your vehicle to go when you call for service.
Yes, we offer a range of roadside assistance services in Omaha, NE and surrounding areas, including flat tire changes, jump starts, lockout service, and fuel delivery. Contact us and let us know what you need.
Yes, we can tow your non-running vehicle. Our tow trucks are equipped to handle all types of vehicles, running or not.
The coverage of car insurance policies can vary, so it is best to check with your specific insurer to see if towing is covered. Some insurance policies include roadside assistance, which may cover the cost of a tow.
If you’re unsure, our team can assess your situation over the phone. If a simple fix like a jump-start or tire change is all you need, we’ll take care of it. Otherwise, we can tow your vehicle to the nearest shop.
We strive to respond to all calls for service as quickly as possible. Contact us for more information about our current response times.
What Our Customers Say Trusted Towing & Roadside Assistance
Need reliable towing or roadside assistance? Look no further than L & I Towing and Recovery. See what our satisfied customers have to say about our fast, professional, and dependable service.
Posted on Mark MilneTrustindex verifies that the original source of the review is Google. Quick response to have vehicle towed (twice) to dealership. Price was reasonable.
Owner's reply
Mark, we appreciate your 5-star rating, and are glad we could help get your vehicle to the dealership so quickly and affordably. Thanks for choosing L & I Towing and Recovery!Posted on WallstreetTrustindex verifies that the original source of the review is Google. Towed my vehicle even tho we had proper parking permit. Guy was a jerk, and threatened to tow my vehicle away after having to bring it back because i took a flashlight out to check for scratches or damage on my vehicle. I dont think he liked finding out he was wrong about towing my vehicle and tried flipping the script making it seem like I was the problem.Posted on Lu SaTrustindex verifies that the original source of the review is Google. Strongly recommend! They were actually here about 30 minutes earlier than their quoted time, fair pricing & friendly service!
Owner's reply
Thank you for the five star review!Posted on Linda DieatrickTrustindex verifies that the original source of the review is Google. Arrived quickly, very polite, and offered to stay with me until my ride showed up.
Owner's reply
We're grateful for the review, Linda!Posted on Kourtnei CollinsTrustindex verifies that the original source of the review is Google. While driving out of town my car stopped in Watson, MO. My grandmother and cousin were able to find Albertsons and they came right away and towed it all the way back to omaha. The guy that came was very nice and did exactly what he said he would. We do appreciate you guys.
Owner's reply
Kourtnei, L & I Towing and Recovery acknowledges the unexpected stop in Watson, MO, and the return service to Omaha. We aim to provide helpful assistance during challenging situations and are happy your service went as planned. We are glad we could provide care to you and your family.Posted on Ioana WestTrustindex verifies that the original source of the review is Google. I would not recommend this business to my worst enemy! They picked my car and trash it , broken windshield and dent and as a disgraceful and dishonest company did not took responsibility for it!!!! Horrible service!Posted on conner WildsTrustindex verifies that the original source of the review is Google. They got there quickly good price and nice driver
Owner's reply
Conner, L & I Towing and Recovery acknowledges that our fast arrival and transparent pricing added value. Our representatives strive to provide quality care, so we're happy you appreciated the experience. We will continue working hard to provide customers the level of service they expect and deserve.Posted on Jay CrneckiyTrustindex verifies that the original source of the review is Google. Driver was very friendly and completed the service in a timely manner
Owner's reply
Jay, L & I Towing and Recovery values your recognition of our efficient service. Our team is dedicated to providing friendly and timely assistance to every customer. We thank you for choosing L & I Towing and Recovery.Posted on debra whiteTrustindex verifies that the original source of the review is Google. i didn't like getting my car towed but the man was nice
Owner's reply
Debra, L & I Towing and Recovery understands that needing our services is not ideal, and that it can feel invasive. We acknowledge that our team member was kind and compassionate during the service call. Should you wish to offer further feedback, please contact us directly.
Towing & Roadside Assistance
Available 24/7 — Sunday through Saturday
Office / Impound Release Hours
Monday–Friday: 8:00 AM – 5:00 PM
Saturday & Sunday: 10:00 AM – 2:00 PM
Note: Impound release hours apply to office visits only. Towing services remain available 24/7.
